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CRM

5 Main Reasons to Implement Artificial Intelligence in Your CRM

Artificial intelligence is no longer in the realm of science fiction. It is the here and now, and it has been for some time. It’s becoming a major part of...
outsourcing

The Top Vendor Risks and How to Manage Them

Many businesses opt to outsource to third-party vendors for a range of services. Some nice benefits can come from working with these vendors including the expertise they can provide. It...
Financial Planning

Why It Is So Important to Keep an Eye on Your Cash Flow

Running a small business takes a lot of work, and quite a bit of that work revolves around money. Naturally, you want your business to be successful and profitable, which...
Robotic process automation (RPA)

Preparing for the Digital Future: Critical Planning to Ensure the Ability to Compete and Thrive

If there is one thing that the pandemic has shown us, it’s that digital technology is critical. It provides essential connectivity for remote workers, enables offices to operate seamlessly even...
business process specialists

Critical Lessons the Coronavirus Has Taught Us: Dealing with the Digital Present

The coronavirus has affected virtually every part of the world. Businesses across all industries have felt the impact, whether due to a reduced workforce because of social distancing, or going...
Success

Why Succession Planning is Important for Your Business

Succession planning is an essential part of the success of any company. However, it’s also an area where many fail to plan properly, or at all in some cases. Without...

Digital Transformation and Its Influence on the Customer Journey

Without customers, businesses have no reason to exist. Therefore, delivering on customer expectations, speaking to their pain points and challenges, and standing out from the crowd of competitors is essential...

Improve Your Efficiencies with 10 Top Tips

More and more, we face a seemingly insurmountable list of things that must be done in our professional lives. That mountain of tasks often enforces the idea that we must...

How to Do a Telemedicine Visit the Right Way: A Checklist

Whether you’re just starting to research telemedicine solutions, or you’re in the process of implementing a telemedicine program, you’re probably wondering – what can I do to ensure my virtual...

Asendium Partners With Valenta BPO to Build an Affordable and Efficient Ecosystem for Financial Planners

Outsourcing has become an increasingly popular solution to the increasing cost of delivering advice and servicing clients.

India vs. the Philippines: BPO or Staff Leasing? (Part 4 of 4)

In this series, we’ve explored the history of India in the outsourcing industry, as well as the benefits offered by going this route.

India vs. the Philippines: BPO or Staff Leasing? (Part 3 of 4)

While outsourcing has become a critical consideration for businesses of all sizes and across all industries, different models exist.

India vs. the Philippines: BPO or Staff Leasing? (Part 2 of 4)

Outsourcing is a critical consideration for businesses and large and small. For most companies, it has become an integral part of growth and success.

India vs. the Philippines: BPO or Staff Leasing? (Part 1 of 4)

The good news is that you have options! Business process outsourcing, or BPO, can provide you with the flexibility and agility you need.
Social Media Management: A Guide for Business Owners

Social Media Management: A Guide for Business Owners

Social media is vital for businesses today. Your audience expects you to be active and engaged. However, using these networks effectively can be pretty challenging.
Why Outsourcing Matters for Lawyers: Building a Successful Legal Practice

Why Outsourcing Matters for Lawyers: Building a Successful Legal Practice

When you think of business process outsourcing, chances are good that things like accounting and payroll come to mind. There’s a good reason for that – these are among the...
Hyper Automation: What It Offers Enterprises and Small Businesses

Hyper Automation: What It Offers Enterprises and Small Businesses

Hyper Automation technology brings a lot to the table and the benefits offered apply not just to enterprise-level companies, but also to small and medium businesses (SMBs). Of course, to...

Modern Slavery Typologies

Modern Slavery is one of the fastest-growing international crimes in the world today, however, our ability as practitioners to identify human exploitation is extremely difficult.

How to Acquire Clients as a Financial Advisor

Now more than ever, accurate data capture and patient documentation are at all-time peak demand. No one can afford to have missing or misinformation in the age of the COVID-19...

How to Use Live Chat to Support Customers

Right now, everyone is looking for someone or something that they can look to for insight, answers, or hope. The world is in a very new and uncertain place, and...

How to Communicate with Customers During Uncertain Times: Important Cautions of COVID-19 Advertising

Right now, everyone is looking for someone or something that they can look to for insight, answers, or hope. The world is in a very new and uncertain place, and...

Digital Agility in Uncertain Times: Embracing Agile Technology to Soften the Blow of Economic Uncertainty

Now, more than ever, companies are learning just how important it is to have a company that is agile, digital, and operating with the most streamlined processes to reduce waste...

A Digital Age Without Barriers: The Real Value of Outsourcing and Remote Work Shines During the COVID-19 Pandemic

In light of the coronavirus outbreak, many more companies are pushing their own boundaries in terms of remote work and outsourcing, going further than they ever thought they might previously...

Bookkeeper vs. Accountant: The Real Difference

Many people assume that bookkeeping and accounting are one and the same, but the fact of the matter is that the roles of each of these professionals are actually quite...

Using Zoho CRM: The Benefits You Can’t Miss

When it comes to having the best CRM platform, it’s always about achieving the highest value for your business. Consumers always want more for less, so your business needs to...
a business man at the maze

Captive Center vs Outsourcing

Business process outsourcing exploded into offshore outsourcing in the early 2000s, causing a number of companies to jump ship and go offshore to lower their operating costs. Unfortunately, because of...

Outsourcing Legal Services: How to Choose the Right Outsourcer

As a law firm, legal outsourcing can be a great way to handle your business’s legal administration with a variety of support services available. Outsourcing functions can include conveyancing, litigation...

The Outsourcing Industry: Your Opportunity

Franchise, new business Large companies and corporations around the world are always looking to outsource and find more efficient ways to do business. If you are looking to get involved...

What Can a CPA Firm Outsource?

Outsourced accounting may be exactly what your firm needs. Of course, there are some things that you have to consider before you dive in, including what types of processes and...

What is Digital Transformation and The Benefits?

Doing business online is just like any other type of business—changes happen every day. Through digital transformation, companies can improve their processes, culture, and customer experience in a number of...

Jeremy’s Story, From Lawyer to Valenta Managing Partner

Jeremy Kim is an experienced attorney that has been working with corporations of all sizes for more than 16 years. Today, he is a Managing Partner at Valenta BPO, and...

How to Automate Your Business and Boost Efficiencies

Automation allows businesses to tackle inefficient processes and systems, make improvements to those elements, and have more time to focus on other business matters that require their attention. Automating processes...

How to Successfully Outsource

Outsourcing is increasing in popularity with business owners, CEOs, and other executives realizing they can save time and money when they outsource the right tasks. These professionals also understand that...

CRM Basics – A Beginner’s Guide

The right CRM can have profound benefits for your organization. These tools have become incredibly important, and as demand has grown, so too has the number of platforms out there....

Considerations to Make When Outsourcing

It’s no secret that outsourcing can allow you to achieve financial savings, improve scalability, and ensure that resources are available when and where you need them. A wide range of...

5 Reasons Your Business Needs an Outsourced Bookkeeping Service

Accurate, up-to-date financial records are vital for any growing business. That need only becomes more apparent as the business expands, as well. However, ensuring that the books are kept correctly...

The Benefits of a Valenta Franchise

Looking for a new business venture? Whether you’re an aspiring entrepreneur looking for your first opportunity, or a seasoned veteran, the choice to buy a franchise is one of the...

Financial Crime: AUSTRAC – No More Mr Nice Guy!

Austrac has been very busy over the past few months launching campaigns, ordering audits and issuing infringement notices, with an enormous crack down on financial crime. AUSTRAC has issued a...

The introduction of a $10,000 Cash Limit

The proposed new cash limit legislation being introduced by the Australian Government is a game-changer but no one really knows about it. The legislation would limit the use of actual...

What to Look For In An Outsourcing Company

Irrespective of the size or age of a business, companies often need to resort to outsourcing services for their business functions. In today’s fast-paced business world, growth plans for a...

How outsourced bookkeeping helps businesses become more competitive

Outsourced bookkeeping has started to emerge as one of the most beneficial tools for big and small businesses. Not only does it allow for the streamlining of the accounting processes...

How financial advisors can improve efficiencies with outsourced paraplanning

When it comes to better administrative management and quick and accurate completion of various financial planning tasks, outsourced paraplanning can prove to be a very helpful service. While paraplanning has...

Business On The Move

It’s a long way from the mines of Mount Isa to running a company with global reach, but it’s a journey Valenta BPO managing director Jayesh Kasim has made in...

Increasing the leverage of professional service firms

Anyone who has ever worked in a professional firm knows how important leverage is in achieving strong results for both the firm and clients. Leverage allows work to be assigned...

Are you ready to consider outsourcing?

In recent years, technology has had a profound impact on the processing and analysis of data within professional services, particularly within the accounting and legal sectors. Compliance work has become...

How Valenta Loan Processing works with Connective mercury?

We have also designed an online portal to make it efficient for brokers to collect documents from clients. A good collaboration between a mortgage broker and a loan processor can...

Benefits of Xero as Your Accounting System

Xero is the most exciting and simple accounting software that is designed in conjunction with thousands of small and medium sized businesses owners to determine what they need and expect...

Benefits of Valenta Loan Processing from Loankit

LoanKit is a mortgage aggregation service that provides the flexibility to select the tools and services best suited to your business. It is a simple software solution backed by a team of in-house...

How Quickbooks is helpful for your business

Back in the day, you would go to the office supply store, or order the software online and it would be delivered to you in a box. You would install...

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