Valenta BPO Canada > Consulting > Zoho Consulting

Zoho Consulting

Amplify your efficiencies with Zoho

As a Zoho Vertical Partner, we have a high level of expertise in the entire suite of products, making us your best choice as Zoho One consultants. We work closely with you to understand your processes and requirements, and then design and implement an integrated solution. Our experience includes Zoho solutions in sales, marketing, support, enterprise-level productivity, finance, CRM, HR, processes and more.

We can also implement specific Zoho products to address requirements such as Zoho People for HR or Zoho Finance for financial solutions. We have implemented these solutions in businesses across domains, helping streamline efforts across the enterprise for better efficiency.

Our specialists have a thorough understanding of other various third party software platforms that businesses may already be using. In such cases, we will integrate these applications with the Zoho solution, where possible.

Valenta's Zoho Solutions

Our Zoho experts help businesses build and implement custom Zoho solutions that are tailored to their business processes. Our full service solutions have helped businesses across verticals improve efficiencies and productivity and accelerate growth.

Whether you are looking for a Zoho integrated suite or a function-specific solution like Zoho People or Zoho Finance, our specialists can set up, train, and customize a solution to ensure you get the most out of your software.

Zoho onboarding

Implementing a Zoho solution is half the job done. Gathering expertise on how best to use it is crucial and our Zoho consultants can help you optimise it.

Zoho training

Training of staff is essential to maximising the return on a newly implemented solution. Our Zoho consultants offer effective training to help your teams get familiar with the solution.

Building workflows

Automating workflows are crucial to achieving high productivity and efficiency, in today’s business environments. Our Zoho experts have rich experience in building workflows for various industrial environments, based on your specific operational requirements.

Structuring reports

Reports play a key role, in enabling key decision-makers to assess a business scenario in the shortest possible time. Our Zoho experts work closely with you to define customised reports that provide incisive insights into your operations, helping you stay ahead of the competition.

Dashboard design

Quick decision making is enabled when the management has all critical information presented in one easy-to-interpret dashboard. We will work with you to customise you dashboard, helping you get all important information on one screen.

Business insights

This is the stage where the solution’s architecture and framework are designed with thinking on dashboards, reports, devices etc. Accurate data is essential to course correct/ make business decisions on the move. Our Zoho consultants will work closely with you to understand your business processes, identify and automate the process of collecting vital business information, helping you take key business decisions quickly.

Providing business analytics

As you transact with your internal and external stakeholders, a good amount of crucial, but veiled data is generated. This data hides valuable insights you could leverage, to make your next move. We can help you leverage the power of Zoho Analytics to provide insightful information, helping your business succeed.

Leveraging artificial intelligence

Zoho products are in-built with intuitive AI that helps various processes get efficient. Our specialists extract the potential of this feature to the maximum, helping you derive better productivity and performance.

Client portal

Encouraging clients to adapt to a platform for better efficiency is always a challenging task. The solution has to have an intuitive user interface that all stakeholders are comfortable using. Our Zoho consultants can help in custom designing your client portals to simplify processes and improve effectiveness.

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Designing processes

The Zoho suite of solutions is designed to improve a process or efficiency in a function. This can be best achieved by our Zoho consulting team, thanks to an excellent understanding of the product suite. Our consultants study your processes from various stakeholder perspectives and then come up with an optimised framework, to achieve the desired objective.

Integration with other Zoho products

Integrating a Zoho solution with other Zoho products seems relatively easy, considering they are from the same solutions provider. However, it does demand a good amount of expertise to ensure a seamless integration and better performance which you are assured of, with our consulting teams.

Integrations with third party apps

There are situations where businesses would have solutions from other vendors in one or more functional areas, and a Zoho solution is needed to work along with. Our experts have a good understanding of the most popular third party products, and can work on integrating these better with Zoho products to ensure performance.

Foundation Blocks

Our team offer advanced knowledge across Zoho ensuring that your software solution is built to meet your needs. As an example, implementing Zoho often includes one or more of the following applications:

Valenta’s Zoho Process

Scope document

The scope document lists out the requirements, and what would be achieved by the solution to be developed.

Proposal

The initial proposal is an offer with details on requirements and functionality, schedules, and indicative costs.

Discovery sessions

This is a brainstorming session to help us better understand, analyse and document the existing processes, and what is expected of the new solution to be developed.

Prototype

A prototype will be created post the discovery session to ensure all stakeholders are in acceptance of the solution to be developed along with the deliverables.

Project sign off

Post this, a final proposal with all details will be submitted for final sign off.

Design architecture

This is the stage where the solution’s architecture and framework are designed with thinking on dashboards, reports, devices etc.

Data migration

This is an important part of any project implementation considering that easy access to historical data without loss is crucial to maintaining continuity.

Build process

Build process ensures robustness and efficiency in workflows and process automation functions.

User acceptance testing

In this stage, stakeholders will be provided with the solution so they can familiarise themselves with the usage and operations, a process that leads to full solution testing.

Training

Effective training is an absolute must for successful project implementation. Our training teams will impart exhaustive training to all stakeholders, ensuring they are equipped to leverage the solution and achieve the defined objectives.

On-site implementation

The solution will be deployed in the client’s work environment, tested, tweaked, and then taken live.

Ongoing support

Ongoing maintenance and support are provided to ensure the solution delivers as expected and also make small modifications/ changes based on the requirements of the operation. The scope of this will be defined in the initial agreement related to the project.

Benefit realisation

It is imperative to assess the benefits accrued by implementing the project and if they are in line with what was envisaged at the time of designing the project. This exercise is to analyse the outcome and address gaps if any.

Annual review

We will annually review the solution’s performance, the usage and do a gap analysis to assess the delivery efficiency of the system. We will make recommendations if required to help the client maximise returns from the solution.

Why Valenta's Zoho Solutions?

Zoho Vertical Partner

We are a Zoho vertical partner which translates to a deep understanding of the entire range of Zoho capabilities and third party integrations.

Key Insights

Through our process, our Zoho specialists gain an understanding of the requirements of various stakeholders including employees, management, and end-clients. This enables us to offer solutions that are high performing and effective.

Efficiency Specialists

We are efficiency specialists and have accelerated growth for both small businesses and enterprises including companies within the Fortune 500. Our clients leverage our knowledge and experience to eliminate redundancies and improve processes.

Seamless Integrations

Our expertise in Zoho integrations coupled with third-party applications, enables us to deliver results that are seamless in their functioning. This is complimented by providing crucial business insights through the setup of dashboards and automated reports.

Zoho Vertical Partner

We are a Zoho vertical partner which translates to a deep understanding of the entire range of Zoho capabilities and third party integrations.

Key Insights

Through our process, our Zoho specialists gain an understanding of the requirements of various stakeholders including employees, management, and end-clients. This enables us to offer solutions that are high performing and effective.

Efficiency Specialists

We are efficiency specialists and have accelerated growth for both small businesses and enterprises including companies within the Fortune 500. Our clients leverage our knowledge and experience to eliminate redundancies and improve processes.

Seamless Integrations

Our expertise in Zoho integrations coupled with third-party applications, enables us to deliver results that are seamless in their functioning. This is complimented by providing crucial business insights through the setup of dashboards and automated reports.

Peace of Mind with Valenta BPO

24x7 Support

We have a global presence with offices in Australia, UK, and US, backed by well-staffed delivery centres in Bangalore, Vizag, Ahmadabad and Mohali in India, and Penang in Malaysia enabling us to support you 24×7.

Up to 60% Cost Saving

On average, our Valenta BPO clients' report a cost saving of up to 60% by outsourcing key services. Furthermore, recent survey's show that our client's do not believe they are compromising on the quality of outcomes, and are achieving business growth faster than otherwise would be possible.

Flexible Engagements

We design solutions to meet specific client requirements and offer flexible engagement models. Our resources can be engaged full-time, part-time, or on a transactional basis.

Valenta's Zoho Pricing Solutions

We work on fixed priced projects or hourly rates.

Principal Consultant

$3,500/per day

Senior Consultant

$1,800/per day
or
$250/per hour

Senior Developer

$1,000/per day
or
$150/per hour

Junior Developer

$80/per hour

Admin Assistant

$30/per hour

What do our client's say?

  • Since engaging Valenta, we’ve been able to take on a much higher work load. We’ve been able to bring someone into the team for a lower cost, but without compromising on that quality of work. Outsourcing has been a great solution compared to hiring somebody locally. It’s a lot more cost effective and it’s easy to do.

    Natalie Gillies and Clare Harding
    Arthur J Gallagher
  • Valenta has been great, because it allows us to expand and contract our operations, depending on the time of the year, very effortlessly and inexpensively. It’s allowed us to make decisions that we know we can scale quickly on because we know that Jayesh and the Valenta team will be there for us.

    John Pollock
    Financial Gravity

Case Studies

01.

Berkshire Hathaway Company

02.

US Financial Services
Business

03.

Australian Technology Business

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