Valenta BPO Canada > Industries > Manufacturing

Focus on your core manufacturing activities, while Valenta BPO manages your administrative services from payroll, data and warranty management to sales support and customer retention.

With a number of solutions available, we can customize our offering to suit your businesses objectives and growth targets. Not only free up time for core business functions, but streamline processes along the way with Valenta.

Valenta's Manufacturing Solutions

Finance & Accounting
  • Procure to Pay
  • Order to Cash
  • Record to Report
Human Resources
  • Payroll administration
  • Full cycle recruitment
  • Employment screening
  • Candidate sourcing
  • Pensions and employee benefits
  • Workforce management
  • Employee engagement
Customer Service
  • Contact centre solutions (email, phone and chat)
  • Sales support
  • Technical support
  • Collections
  • Retentions
  • Up-sell and cross-sell
  • Research planning
  • Supply chain
  • Consumer analytics
  • Research
  • Product analysis
  • Customer analysis
Supply Chain Management
  • Sourcing & procurement
  • Demand & supply planning
  • Logistics management
  • Operations support
  • Inventory management
Engineering Support
  • Mining engineering
  • Mechanical engineering
  • Civil engineering
  • Structural engineering
  • Electrical engineering
Operations Support
  • Sourcing and procurement
  • Costings
  • Manufacturing analytics and performance management
  • Manufacturing documentation support
  • Production planning and control
  • Manufacturing quality management
  • MRO parts and tooling management
  • Employee health and safety support
  • Machine support
  • Assembly support
  • Fabrication and welding
  • Litigation support
  • Contributing to efficient administration
  • Support on various legal tasks as required
  • Review of documents and control
  • Typing of digital documents
  • Researching case laws
  • Conveyancing
  • Business research
  • Drafting of documents

Sales & Marketing

  • Targeted marketing
  • Campaign management
  • Customer management
  • Proposal management
  • Admin support
  • Data management
  • Order receipt and entry
  • Order admin and fulfilment
  • Customer invoicing and billing
  • Order analytics
Post Sales
  • Warranty management
  • Service management
  • Spare parts management
  • Maintenance repair
  • Operations

Who we work with

Consumer goods


Food & Beverage





What do our client's say?

  • Since engaging Valenta, we’ve been able to take on a much higher work load. We’ve been able to bring someone into the team for a lower cost, but without compromising on that quality of work. Outsourcing has been a great solution compared to hiring somebody locally. It’s a lot more cost effective and it’s easy to do.

    Natalie Gillies and Clare Harding
    Arthur J Gallagher
  • Valenta has been great, because it allows us to expand and contract our operations, depending on the time of the year, very effortlessly and inexpensively. It’s allowed us to make decisions that we know we can scale quickly on because we know that Jayesh and the Valenta team will be there for us.

    John Pollock
    Financial Gravity

Book Free Consultation

[wpforms id=”8421″ title=”false” description=”false”]

[wpforms id=”8420″ title=”false” description=”false”]

Software Expertise

Other Industrial Services

At Valenta, we offer a variety of services across the tourism and hospitality industries that enable our clients to gain a competitive …Read More

Valenta provides solutions to help solve industry challenges for operations within oil and gas in product design and …Read More

Valenta BPO offers retail and commercial banking operations a suite of services, that will refine productivity and improve the customer …Read More