Outsourcing Legal Services: How to Choose the Right Outsourcer

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As a law firm, legal outsourcing can be a great way to handle your business’s legal administration with a variety of support services available. Outsourcing functions can include conveyancing, litigation support, case law research and much more. By outsourcing, you are enabling your internal resources to focus on growing your business, whilst outsourcing can assist with day-to-day management of legal services. Of course, there are some services that are better than others, so you’ll have to do your homework to make sure that you’re working with the best. Here’s what you need to know.

Get to Know Providers

You should take the time to review a few options and then create a shortlist of companies that you want to know more about. Then, you should go through their profile completely to determine if they offer services that suit your needs. Check their reputation and see if there are any testimonials available that will allow you to see what others have experienced.

The best way to find out what an outsourcer will actually provide is to ask. There is no reason to assume because the provider should be more than happy to answer all of your questions and explain what they can and can’t do in regard to your specific legal needs.

Case Studies and Samples

Again, much like testimonials, legal case studies and samples will help you make an objective decision about legal outsourcing. Most providers will again be more than willing to provide you with sample work from previous cases or case studies that they have done. This evidence can help you decide whether they’re the right fit for your legal needs or not.

Find Out the Terms of Contract

With some outsourcing firms, once you’re tied into a contract, you are basically stuck there for an extended period of time. That’s why it’s important to check out flexible services and ask about the contract engagement terms. Companies that want your business should be willing to do whatever it takes to provide you with peace of mind.

Other Important Factors

Along with the items listed above, there are a few more things that you’ll want to check out before you choose your legal outsourcing solution. Find out whether the service has actual lawyers and/or a paralegal available. A paralegal helps with research, document management, case preparation, assistance in legal proceedings, and coordinating cases. This can be invaluable to have as it will save you the trouble.

Other things to consider include:

  • Confidentiality and Security: Security is critical for a law firm and when legal matters are involved. You should ensure that the company has data security measures in place and is working hard to protect your privacy and that of your clients.
  • Track Record: Through customer testimonials and any historical information the company provides, you should be able to get an idea of their track record as an outsourcing firm. That will help you decide whether they are the best fit and see which firms will provide the best result and outcome.
  • Service: Customer service is critical in almost every business. Today, it is more invaluable than ever. Look for a company with a strong customer service background and plenty of ways to get in touch. They should communicate regularly and keep you updated on the various daily tasks.

Since you’re comparing outsourcing to hiring local talent, you obviously will want to make sure that the cost is lower. After all, you wouldn’t rely on legal outsourcing when you can hire someone cheaper in your local area. If you’re ready to learn more about outsourcing legal services, contact the team at Valenta to learn how we can help.



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