Valenta BPO Canada > Outsourcing > IT / Tech Staffing > Salesforce Administrator

Salesforce Administrator

The Salesforce Administrator will lead the ongoing development of Salesforce.com deployment. They will have a record of success in improving processes and adoption using the Force.com platform. The administrator will work closely with functional leaders, organizational units, and subject matter experts to identify, develop, and deploy new business processes including Fundraising, Marketing, Outreach, and core program business processes. This role is a part technical project manager, part administrator, and part Salesforce analyst. The Salesforce Administrator will be responsible for executing on the day-to-day configuration, support, maintenance and improvement of the CRM platform.

Valenta's IT Services

Typical duties of a Salesforce Administrator

  • Serve as primary system administrator for the Salesforce.com environment with XXX+ users
  • Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
  • Complete regular internal system audits and prepare for upgrades
  • Manage Salesforce.com data feeds and other integrations
  • Coordinate the evaluation, scope and completion of new development requests
  • Work with our institutional management team to establish suitable processes to support administrative, development, and change management activities
  • Assist in training of new users, and grow the Salesforce.com skill set across the business
  • Effectively act as the liaison between our users, vendors and the application development teams
  • Work independently with members of the user community to define and document development requirements

Why Valenta's IT Services?

Dedicated Team Members

We will allocate a dedicated team member and reporting manager to your business. Our reporting managers  oversee quality and service delivery.

No Lock-in Contracts

Our contracts are simple with no lock-in terms.

 

 

 

ISO Certified

We take information security very seriously and are ISO 27001 certified for Information Security. As part of our data security protocol, we have installed various checks and measures at different levels across our enterprise ecosystem.

Customized Solutions

We pride ourselves on our agility and we are adept with all of the major operating systems, ensuring a seamless transition.

Dedicated Team Members

We will allocate a dedicated team member and reporting manager to your business. Our reporting managers  oversee quality and service delivery.

No Lock-in Contracts

Our contracts are simple with no lock-in terms.

 

 

 

ISO Certified

We take information security very seriously and are ISO 27001 certified for Information Security. As part of our data security protocol, we have installed various checks and measures at different levels across our enterprise ecosystem.

Customized Solutions

We pride ourselves on our agility and we are adept with all of the major operating systems, ensuring a seamless transition.

Peace of Mind with Valenta BPO

24x7 Support

We have a global presence with offices in Australia, UK, and US, backed by well-staffed delivery centres in Bangalore, Vizag, Ahmadabad and Mohali in India, and Penang in Malaysia enabling us to support you 24×7.

Highly Qualified Resources

At Valenta BPO we take care of the entire recruitment and training process so that when you engage our services, you are guaranteed a qualified dedicated resource for your business, who is ready to start immediately. The only training necessary is specific to your businesses policies and processes.

Up to a 60% Cost Saving

On average, our Valenta BPO client's report a cost saving of up to 60% by outsourcing key services. Furthermore, recent survey's show that our client's do not believe they are compromising on the quality of outcomes, and are achieving business growth faster than otherwise would be possible.

Flexible Engagements

We design solutions to meet specific client requirements and offer flexible engagement models. Our resources can be engaged full time, part time, or on a transactional basis without lock-in contracts.

Valenta's Salesforce Administrator Solutions

Junior Virtual Salesforce Administrator

1 - 3 Years of Experience

$2,000 – $2,500 per month

Mid-Level Virtual Salesforce Administrator

4 - 7 Years of Experience

$2,500 – $3,500 per month

Senior Virtual Salesforce Administrator

8+ Years of Experience

$3,500 – $4,500 per month

What do our client's say?

  • Since engaging Valenta, we’ve been able to take on a much higher work load. We’ve been able to bring someone into the team for a lower cost, but without compromising on that quality of work. Outsourcing has been a great solution compared to hiring somebody locally. It’s a lot more cost effective and it’s easy to do.

    Natalie Gillies and Clare Harding
    Arthur J Gallagher
  • We have found Valenta’s service to be very professional, very capable and very timely. As a result, it’s increased our productivity and reduced our bottom line. We’ve had some very good cost savings with our outsourcing arrangement with Valenta. We found their cost is very competitive compared to the market which has benefited our bottom line.

    Tommy Laskaris
    Oracle
  • It’s really helped me gain scale and leverage on my most important business processes. If you find yourself running out of time, and you want to work with the best team you should consider Valenta BPO.

    Timothy J McNeely
    Lifestone Companies

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